Contact
Email csecomplete.app@gmail.com for support, bug reports, purchase-entitlement issues, moderation concerns, or privacy questions. Do not send passwords, complete payment details, or purchase tokens.
Common troubleshooting
Install the latest Google Play version and restart the device. Include the app version, Android version, and a short description when contacting support. Rewarded ads depend on consent, region, network access, and inventory.
Purchases and free unlocks
Permanent cosmetic bundles and consumable support tips are processed by Google Play. Restore bundles while using the same Play account. Every cosmetic also has a Merit Coin or study-progression route, so purchases are never required for access.
Leaderboard reports
Open the action menu beside a public leaderboard entry to report its username or block it locally. A report uses a fixed reason; no message is required. Two reports from distinct anonymous users hide the entry pending review.
Leaderboard data deletion
No conventional account or login is required. Publishing a ranking creates a private anonymous server identity solely to protect that entry.
- In the app, open Settings → Rankings & privacy.
- Select Delete my leaderboard identity.
- Confirm deletion. The public ranking, associated reports, and anonymous identity are permanently removed.
If the app has been uninstalled or is unavailable, email csecomplete.app@gmail.com with the exact unique public username, displayed pet, and approximate ranking totals. The entry may be hidden while the request is verified. This process applies only to developer-controlled leaderboard data; Google controls Play purchase records and advertising data under its own policies.
Legal and privacy
Read the Privacy Policy and Terms & Community Rules. The app is independent and is not affiliated with or endorsed by the Civil Service Commission or any government entity.